Terms of use

Last updated 9 November 2026

1. About these terms

1.1 These terms of use (the Terms) govern your use of the Lasoco mobile application (the App) and the website at lasoco.app (the Website), together the Service. The Service is provided by IMPETIK LIMITED, a company registered in England and Wales under company number 15229559 (we, us, our). "You" means the individual using the Service.

1.2 A contract on these Terms is formed between you and us when you create an account, and you accept the Terms by doing so. If you do not agree to them, do not use the Service. Please read them together with our Privacy Notice, which explains how we use your personal data.

1.3 The Service is provided free of charge. We do not charge for an account or for any feature, and the Service contains no advertising.

1.4 The Service is for your personal, non-commercial use as a consumer.

2. Eligibility

2.1 You must be at least 13 years old to use the Service. If the law of the country where you live sets a higher minimum age for using online services of this kind without parental consent, you must be that age, or have the consent of your parent or guardian, who accepts these Terms on your behalf.

2.2 By creating an account you confirm that you meet these requirements. If we learn that an account belongs to a person who does not, we may close it.

3. Your account

3.1 You sign in with a one-time code sent to your email address. You must give an email address that belongs to you, create an account only for yourself, and keep access to your email account secure: anyone who can read your email can sign in as you.

3.2 Tell us promptly at privacy@lasoco.app if you believe someone else has accessed your account.

4. Our licence to you

4.1 We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the App on devices you own or control, and to use the Service, in accordance with these Terms. The App is also subject to the terms of the app store from which you obtained it.

4.2 All rights in the Service, other than your content and third-party content, belong to us or our licensors.

5. Your content

5.1 "Your Content" means anything you write, upload, post or send through the Service, including chat messages, files, comments, your profile, likes and blocks. You keep ownership of Your Content.

5.2 You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, transmit and display Your Content only as necessary to operate and provide the Service to you, including sending it to our service providers as described in the Privacy Notice. For public social content, the licence includes publishing it to the AT Protocol network (clause 6). This licence ends when Your Content is deleted from the Service, except for copies we must keep as described in the Privacy Notice.

5.3 You confirm that you have the rights needed to share Your Content and that it complies with clause 7.

6. Social features and public content

6.1 Lasoco's social features use the AT Protocol, an open network also used by other applications. Your handle, display name, profile, comments, likes and blocks are public. They can be seen, copied and kept by people and services outside Lasoco that we do not control, including after you delete them from Lasoco.

6.2 Do not post anything you would not want to be public.

7. Acceptable use

7.1 You must not use the Service, or post or create any content through it (including with the assistant), that:

• (a) is unlawful, or encourages or facilitates unlawful activity;
• (b) threatens, harasses, bullies or intimidates any person, or incites hatred or violence, including on grounds of clan, ethnicity, nationality, religion, sex, gender, sexual orientation or disability;
• (c) sexualises or exploits children in any way, or contains sexual material, nudity or gory images (see clause 7.4);
• (d) promotes terrorism, self-harm or suicide;
• (e) is spam, a scam or fraudulent, or impersonates any person or organisation;
• (f) discloses another person's private information without their consent;
• (g) infringes anyone's intellectual property, privacy or other rights.

7.2 You must not: attempt to gain unauthorised access to the Service, other accounts or our systems; interfere with, overload or disrupt the Service; circumvent usage limits or security measures; scrape the Service or use automated means to access it except as we permit; or reverse-engineer the App except as the law allows.

7.3 Because the Service is free, we may apply reasonable usage limits so that it remains available to everyone.

7.4 Content standard. Lasoco does not carry (a) sexual material or nudity, whether explicit or not, except in a natural, scientific or medical context (for example health information or an educational description of the human body), or (b) gory images, meaning graphic images of serious injury, mutilation or death. News may report violent events in words and with ordinary news images. This standard applies to what users post, to what the assistant writes or creates, and to the news we show. We take our news only from established publishers whose editorial standards exclude such material, and we remove any item that does not meet this standard when we become aware of it. Please report anything you see in the App or at privacy@lasoco.app.

8. Reporting, blocking and moderation

8.1 You can report a comment or block a user in the App, and you can report an assistant answer that is offensive, harmful or wrong. You may also report content or complain about our moderation by emailing privacy@lasoco.app.

8.2 We review reports. Where we reasonably consider that content or conduct breaches these Terms or the law, we may remove or hide content, restrict features or suspend or close an account. Where reasonably practicable and lawful, we will tell you what action we have taken and why, and you may ask us to review it.

8.3 We cannot remove copies of public content held by services outside Lasoco.

9. The AI assistant

9.1 The assistant generates text, images and drafts using AI models provided by third parties. Its output is produced automatically, may be inaccurate, incomplete, out of date or inappropriate, and does not represent our views.

9.2 You must check any output before you rely on it. The assistant does not provide medical, legal, financial or other professional advice, and you should not rely on it for such decisions or in an emergency.

9.3 The assistant may draft emails and other messages, but it sends nothing on your behalf unless you choose to send it. You are responsible for any message you send, including one the assistant drafted.

9.4 When you ask the assistant to work with your email, a file or a web page, its content is sent to our AI providers, as described in the Privacy Notice. Use these features only with content you are entitled to share in this way.

9.5 The assistant keeps short facts about you from your chats (memory) to personalise answers, as described in the Privacy Notice.

10. Third-party services and content

10.1 Mail. If you add a mailbox, the App connects to your mail provider from your phone on your behalf. Your use of your mailbox remains subject to your provider's terms. You can remove a mailbox in the App and withdraw Lasoco's access in your provider's account settings.

10.2 News. News stories and images belong to their publishers. The App shows headlines and links to the source; the publisher is responsible for its content.

10.3 Sports. Scores, fixtures and match events come from third-party data sources and may be delayed, incomplete or wrong. Do not rely on them where accuracy matters.

10.4 Websites you add. Websites you open inside Lasoco are provided by their operators under their own terms.

10.5 We are not responsible for third-party services or content we do not control, but this does not affect our responsibility for the Service under clause 12.

11. Availability, changes and ending the contract

11.1 We aim to keep the Service available but do not guarantee that it will be uninterrupted or free from errors. We may suspend it for maintenance, security or reasons beyond our control.

11.2 We may change, add or withdraw features of the free Service. Where a change materially affects you, we will try to tell you in the App in advance.

11.3 We may change these Terms. We will tell you in the App before a material change takes effect. If you do not agree, you may stop using the Service and delete your account; if you continue to use it after the change takes effect, the new Terms apply.

11.4 You may end this contract at any time by deleting your account in the App (Settings → Delete account) or at lasoco.app/delete-account.

11.5 We may suspend or close your account if you seriously or repeatedly breach these Terms, if required by law, or if we stop providing the Service. Except where there is a serious breach, a legal reason or a security risk, we will give you reasonable notice. If we stop providing the Service as a whole, we will give you reasonable notice of at least 30 days so that you can export your chats.

12. Our responsibility to you

12.1 If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these Terms or our failing to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable. Loss or damage is foreseeable if it was obvious that it would happen or if, at the time the contract was made, both we and you knew it might happen.

12.2 Because the Service is for personal use, we are not liable to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

12.3 Subject to clause 12.4, we are not liable for loss arising from your reliance on assistant output you did not check (clause 9), from messages you choose to send, or from content posted by other users or third-party services we do not control.

12.4 Nothing in these Terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot be excluded or limited by law. Nothing in these Terms affects your statutory rights as a consumer.

13. General

13.1 We may transfer our rights and obligations under these Terms to another organisation; your rights under them will not be affected. You may not transfer your rights or obligations without our written consent.

13.2 This contract is between you and us. No other person has any right to enforce its terms.

13.3 Each clause operates separately. If a court decides that any of them is unlawful, the remaining clauses remain in full force.

13.4 If we delay in enforcing these Terms, we may still enforce them later.

14. Governing law and jurisdiction

14.1 These Terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you may bring proceedings in the courts of your home nation or in the courts of England and Wales.

14.2 If you live outside the United Kingdom, this choice of law does not deprive you of the protection of the mandatory consumer laws of the country where you live, and you may bring proceedings in the courts of that country where its law gives you that right.

15. Contact

15.1 You can contact us at privacy@lasoco.app.